Privacy Policy
Last updated
1. Data controller
We Love Ibiza Group, premium Ibiza concierge (Daniel & Alla), is the controller of personal data collected through this website and contact forms.
Contact: contact@weloveibizagroup.com — WhatsApp +34 687 452 205.
2. Data we collect
Identity and contact: name, email, phone number, free-text message.
Browsing data: pages visited, language, referrer (via essential cookies or analytics if you accept them).
WhatsApp data: when you contact us on WhatsApp, the conversation is governed by Meta's terms.
3. Purposes
Respond to quote and booking requests for villas, yachts, VIP tables and experiences.
Provide concierge support before, during and after your Ibiza stay.
Improve our website and measure audience (only with your cookie consent).
Comply with legal obligations and prevent fraud.
4. Legal basis
Pre-contractual measures and contract performance (booking requests).
Legitimate interest (service improvement, site security).
Consent (non-essential cookies, newsletters where applicable).
5. Retention
Contact enquiries: 3 years from last interaction.
Client and booking data: applicable legal and contractual periods.
Cookies: as stated in our cookie policy.
6. Recipients
Technical providers (hosting, email) and local partners involved in your booking (villas, yachts, clubs), only as necessary.
We do not sell your data to third parties for marketing.
7. Your rights
You have rights of access, rectification, erasure, restriction, objection and portability (GDPR).
To exercise your rights: contact@weloveibizagroup.com. You may lodge a complaint with your supervisory authority.
8. Transfers outside the EU
Some tools (e.g. Meta/WhatsApp, analytics) may involve transfers outside the EU covered by standard contractual clauses or equivalent safeguards.